If you are accidentally injured or killed whilst performing a Job where there is insurance cover, the following process should be followed by you or your nominated beneficiary:
1. Make sure you have all the relevant documentation ready.
2. Open your M4Jam App, tap on ENGAGE and start the insurance cover tasks.
3. Watch the video under Introduction-Jobber Cover (Task 1). Then read through the information on Factsheets-Jobber Cover (Task 2) and then go to (Task 3) to complete the claims process.
4. Submit your claim (job).
Please note: The approval of the claim is based on the investigation and findings of the Insurance Company and is not undertaken or up to M4Jam in any way.
Should you need additional assistance you may contact Shomang Brokers.
All claims are made to the Insurance Company (Bryte Insurance) on their standard forms and are either accepted or rejected by them in terms of the Policy Terms and Conditions. M4Jam is not the insurer and M4Jam is assisted by Shomang Brokers in the administration of this insurance cover. The Insurance Company’s Policy Terms and Conditions include claim limitations and other qualifications. A copy of the Policy Terms and Conditions and Schedule are available on request.