Safe & simple way of cashing out your earnings is via the EFT option.
How long will my EFT take to reflect in my bank?
It depends which bank you are with. If you are FNB, it should be within 24 - 48 hours. If you're not FNB, please allow for 2-3 working days. If your money has not yet cleared within this time, please WhatsApp support on 0613124536 so that we can follow up and check for you.
How to EFT?
Note: The minimum amount you can EFT is R25 and there is a R5 transaction fee for each EFT cash out request per R1008.
Before you use your wallet services you need to verify your cellphone number if you have not done so before.
To cash out your earnings, tap on MENU --> SPEND
Then, tap on EFT SECURE (at the bottom of the page):
Fill in your banking details and the amount you'd like and tap on REQUEST EFT:
NB: Ensure that you have entered the CORRECT bank account number. (NOT THE CARD NUMBER)
*should you enter the wrong bank account details, your EFT CAN NOT be reversed.
Common EFT Mistakes
- If you have inserted the incorrect branch code, the EFT will be declined and the money will be returned to your wallet.
- If you inserted an incorrect account number which does not exist, the money will also be refunded when it bounces at the bank. HOWEVER, if you used a valid branch code AND a valid account number which is not yours, that EFT will go through and you will have to visit your nearest branch to try and have it reversed.
- EFT's are bank to bank and operate entirely separate from M4Jam. It is very important to make sure that you check the details before making payment.
If you have any issues, please 'Chat to Us' and we'll help you out. You can also submit a request or email us directly on email@example.com